we are asked the most At Aunt Graces Stay N Play Resort
Questions we are asked the most At Aunt Graces Stay N
Q: Whats your Pet Policy?
A: We encourage you to bring your furry faced well behaved friends. We
have no size or weight limits and there is No Pet Deposit. We do ask that you tell us that
youre bringing your pet(s), since we want to make sure that they are as comfortable
as you. As their pet guardian, we do expect you to know your pet meaning that if you need
to crate them or leash them, please do so.
Since your pets will not be bringing their credit cards, any damages will be charged to
yours. Also, please remember cleaning up after your pet is your responsibility. If you
need more bags, just let us know. Of course, if you decide not to clean up after your
pets, well reluctantly do it and charge your card accordingly.
Any reptile, fish or pet that is considered a poisonous species is prohibited. Guests may
not maintain exotic animals or livestock in the resort. Guests may not bring a rude,
biting pet. Tail waggers are welcome.
Reports of excessive animal noise (such as a barking dog or loud bird) will be grounds for
Aunt Grace to withdraw permission, after which you will have to remove the pet(s) from the
Pets may not be tethered or left unattended outside at any time. For their safety pets may
not be in the pool area.
Pets may not be left alone in the cabins. There is a doggy day care just minutes away.
Q: What time is check-in? May we check-in early?
A: Since were in the neighborhood May we sit in the picnic area
until check in?
Yes, you may enjoy the grounds, usually check-in is anytime after 3:00 P.M., Since our
housekeepers must clean and prepare multiple cabins within a four hour window so that all
guests receive a nice clean cabin, we do not usually allow early check-ins. If your cabin
was empty the night before, you may be allowed to check in early. We will not know until
your day of arrival.
Q: What time is check-out? May we check-out late?
A: Check-out is anytime before 11:00 A.M., We must clean and prepare
multiple cabins and it would be unfair to us and to our other guests to allow a later
check-out. As a result, check-out is anytime prior to 11:00 A.M. For every one-half hour
after 11:00 A.M., we charge an additional one-half nights rent. Need to leave your boat
here while you go to breakfast, that is fine. Want to leave a car here while you go for
one more spin on the lake or get the last couple of fish from the White River, that is
fine. We have lots of parking. Its the cabin we need access to for refreshing it for
the next guest.
Q: What is your smoking policy? Even though you say no
smoking for all ROOMS on your website, in your brochures, in your advertisements, in your
Cabin Rental Agreement/Policies, in your Frequently Asked Questions, and when we chat on
the phone, do you really, really mean no-smoking?
A: We do NOT allow
smoking inside rooms, ABSOLUTELY NO SMOKING IN THESE CABINS! We charge a minimum of $150
cleaning fee if you decide to smoke inside these cabins. We DO allow smoking outside, each
room has an ashtray on table by your door, also in pavilion or by the pool, fire pit. You
may smoke anywhere outside. Ash trays are provided in the picnic areas and throughout the
grounds. Please pick up your butts. The animals do not need to eat them!
Q: Why cant my child who is six be at the pool alone?
A: We want children to be safe. No one under the age of 14 can be in the
pool without an adult present. Rules and regulations have been established for the safety
of all guests. But rules alone, no matter how long the list, are never a substitute for
alert and engaged parenting. Child drowning can happen in a matter of seconds in
the time it takes to answer a phone call. Parents and Adults: Please watch your children
at all times. NO ONE should ever swim alone, but Aunt Grace is really concerned about the
safety of children. The pool is open 10 to 10 so that gives lots of time to play. Remember
your sun screen and pool toys.
Q: Why cant we bring our ATV or dirt bikes? Or shoot
our firearms, BB/Pellet
guns, fireworks, etc?
A: Noise! Again, were in the relaxation business and what may be
fun for one may be a nuisance to others, hence absolutely no ATV's, dirt bikes,
discharging of firearms (unless its a life- threatening situation) including
BB/Pellet guns, and fireworks.
Q: Do you accept one night rentals?
A: Yes, we accept one night rentals, for arrivals on Monday, Tuesday,
Wednesday or Thursday. Usually no one night rentals on Weekends.
Q: What is the minimum age for reserving a cabin?
A: Twenty-three (23) years of age. Anyone under twenty-three years of age
must be accompanied by an adult and the renting adult must occupy the cabin during the
entire rental period. We have hosted a number of birthday parties. One brave parent had 8,
14 year old girls for a 2 day birthday party/sleep over.
Q: What do you consider a weekly rental? Do weekly rentals
start on a
particular day, i.e. Sunday to Sunday, etc?
A: We consider a weekly rental to be six (6) nights. The start date is up
to you and of course availability of our cabins.
Q: Will we encounter bugs, snakes, armadillos, blue tailed
lizards, birds and other creatures in the Ozark mountains?
A: Yes, remember that youre in the mountains and its nature and
youll probably see or hear lots of Mother Nature. Also, remember most of the
creatures are just as afraid of you as you are of them, so please try to leave them alone
and maybe snap a few photos for your memories.
Q: Why dont you have on-line reservations?
A: We really enjoy the interaction with folks, even the ones that choose not to stay with
us. We also feel that if were not able to accommodate you, we have good
relationships with other resorts in the area and can direct you to them.
Q: What happens if the electricity goes out?
A: The lights dont work.
Q: When do you expect the leaves to change and the flowers
to be out?
A: Since were not very good at predicting the best time to view the
changes of the leaves we suggest going to the following websites, they have photos,
touring ideas and much more.
Q: Why is your Cabin Rental Agreement, i.e. Policies so
A: Well, believe it or not, the Cabin Rental Agreement started out quite
simple a few years ago, just a few lines of things to abide by. Unfortunately, due to a
few folks that left their common sense at home or those even fewer folks that decided to
take advantage of us, weve had to expand the Agreement to its current state. We hope
that weve made the last revision to the Agreement, but who knows?